Questions - Designer Liquidations

What is the difference between a Large Lot and Small Lot?
Why do you also have an Online Store?

What Payment Methods Do You Accept?
Do I need to register?
What is Your Security and Privacy Policy?
How Will You Ship My Order?
What is your Return Policy?
Do You Charge Sales Tax?
Can I Modify My Order?
What if an Item is Out of Stock?
How Can I Contact Customer Service?

What is the Difference Between a Large Lot and a Small Lot?

Our Off Price program allows for maximum flexibility for all types of merchants who are looking for the best, most difficult to acquire brands from a single source.  We have partitioned our lots into two categories in order to allow access to all types of merchants

Large Lots

Large Lots are comprised of 50 or more units and are essentially designed for larger scale customers who normally purchase in higher volume and can gain the best pricing structure when buying in bulk.

Small Lots

Small Lots are comprised of 12 to 49 units and designed for smaller merchants who at DL have the ability to acquire the same high-end brands normally available to larger buyers, without having to buy from multiple sources, or be forced to commit to more items than they can reasonably sell in a certain timeframe.

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Why Do You Also Have an Online Clearance Store?

We have access to a multitude of product from single units broken out in small quantities to very large lots in the range of thousands of pieces.

Our periodical Clearance Sales makes available highly sought after brands to the general public or small merchants (when purchased in specific volume) for prices typically far below for what they are usually available for on a typical retail site. This shows the value of shopping at DesignerLiquidations.com and why the general public, aside from our usual off price wholesale customers, will discover why we are a rare find and the place to be to find the best deals on the Internet.

Even though we primarily exist in the jobber/wholesale/off price space….we are equal opportunity sellers

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What Payment Methods Do You Accept?

For orders in our Boutique Brand Sale Store or for select small lots, you can order online using your Visa, MasterCard or Discover Card.  For large lot and select international orders, we accept Western Union and bank wire transfers.
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Do I Need to Register?
No, however it is beneficial to register so you can track your order and save your order history.  In addition, your shipping and billing address will be saved for future orders. You will not be added to the e-mail list if you register unless you specifically authorize us to be placed on it.
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What is Your Security and Privacy Policy?

Please click here to view our Security and Privacy Policy.
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How Will You Ship My Order?

Please click here to view our Shipping & Handling Page.
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What is Your Return and Exchange Policy?

Please click here to view our Refunds & Returns Page.
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Do You Charge Sales Tax?

We only charge sales tax to customers who live in Arizona.
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Can I Modify My Order?

We can only modify an order prior to shipment. If you contact us prior to shipment, we would be glad to offer any assistance in making the changes you need.
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What if an Item is Out of Stock?

Our Online Store inventory automatically updates current status in real-time so if an item happens to be out of stock, you will see a notice on the site or it will be de-listed. On all lot purchases, we will notify you via email and inform you of the status of that particular item or items before paying for the items.
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How Can I Contact Customer Service?

You can contact one of our customer service representatives by clicking here between the hours of 9am to 5pm PST Monday to Friday except major holidays.
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